Rinnai Central (P)

IMPORTANT NOTICE

ALL FUNCTIONS MARKED WITH AN * WILL REQUIRE THAT YOUR COMPANY CURRENTLY PARTICIPATES IN THE RINNAI PRO NETWORK PROGRAM. To use the marked (*) functions in the APP the Pro must also use a user ID and email that has already been assigned to your company within the Pro Network

ALL FUNCTIONS MARKED WITH † WILL REQUIRE A WIRELESS MODULE SOLD SEPARATELY. Please note that when the wireless module is connected to the water heater, Smart-Circ™ Intelligent Recirculation™ will be disabled and recirculation will need to be setup in schedule intervals for on demand use.

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Rinnai Central | Apple Store

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Rinnai Central | Google Play

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PRO Features

Product Registration: Easily register units for your customers so they can take advantage of the extended service plan. Conditions apply and only on select models.

Manuals & Guides: Get instant access to owner installation and operations manuals, technical bulletins and data sheets, and more to provide an excellent installation and service experience.

Tools & Resources: Get your hands on the most-up-to-date product warranty documentation, online training courses, step-by-step tankless water heater flushing procedure guide & video, and document library.

Troubleshooting: The tankless water heater diagnostic code document provides a quick code reference with easy-to-follow steps to troubleshoot any code(s) displayed during installation or service.

Order Parts: Ordering parts has never been easier and On-the-Go!

Solution Selector: Simple tool to help you find the ideal Rinnai tankless water heater system for your customers to meet their needs.

Rebate Finder: Help your customers save money and energy when purchasing a qualifying Rinnai product.

Rinnai News: Get the latest news on new product announcements, company events and sponsorships, and much more!

My PRO Status Dashboard*: Provides a snapshot of your PRO account: number of products registered, points earned, and installations registered year to date.

Registration History*: Have immediate access to a detailed list of products registered with key information to provide your customers guidance on future maintenance services needed to keep their units in optimal working condition.

Phone Leads*: Never miss a potential lead while you are in the field. Easily access your leads at any time, get back to your customers and close the deal!

Set Up Customer RMW200 Wirelss Module†: Set up your customer’s wireless module from your phone and reduce installation time. (Customer needs to have a Rinnai Central app account)

Remote Monitoring †*: Coming soon. When this feature becomes available only PROs in the Network will be able to use it.